Responsible Gambling
At Reefspins Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.
Our Commitment
Reefspins Casino operates in accordance with Australian gambling regulations and is dedicated to promoting responsible gambling practices. We actively support initiatives that protect vulnerable individuals, including minors and those at risk of problem gambling. Our team continuously reviews and updates our responsible gambling tools to ensure they meet the highest standards of player protection.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Find it difficult to stop or cut back on gambling
- Gamble to escape stress, anxiety, or personal problems
- Lie to family or friends about how much you gamble
- Borrow money or sell possessions to fund gambling
- Feel restless or irritable when trying to reduce gambling
- Chase losses in an attempt to win back money
- Neglect work, family, or other responsibilities due to gambling
If any of these signs apply to you, we strongly encourage you to seek help immediately.
Self-Assessment
Not sure if your gambling habits are healthy? You can take a free, confidential self-assessment test through the following trusted Australian resources:
Responsible Gambling Tools at Reefspins
We provide a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.
Session Time Limits
Set a maximum amount of time you wish to spend playing in a single session. Once your session limit is reached, you will be automatically logged out.
Loss Limits
Restrict the amount you can lose over a defined period — daily, weekly, or monthly. This helps you stay within your budget and avoid chasing losses.
Reality Checks
Enable regular on-screen reminders that show how long you have been playing and how much you have spent. These prompts help you stay aware of your activity in real time.
Cool-Off Period
If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.
Self-Exclusion
If you feel your gambling is becoming a serious problem, you can request a self-exclusion from Reefspins Casino. Self-exclusion can be set for a minimum of 6 months or permanently. During the exclusion period, your account will be suspended and you will not receive any promotional communications from us.
To request self-exclusion, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
We will process your self-exclusion request within 24 hours of receiving it.
National Self-Exclusion — BetStop
Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be done for a period of 3 months, 1 year, 3 years, 5 years, or permanently.
Register with BetStop — Australia's National Self-Exclusion Register
Once registered with BetStop, all participating licensed operators, including Reefspins, are required to close your account and prevent you from opening a new one.
Protection of Minors
Reefspins Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we have reason to believe that a player is under 18, we will immediately suspend their account pending verification.
If you share a device with minors, we strongly recommend using parental control software to prevent access to gambling websites. The following tools can help:
Support Organisations in Australia
If you or someone you know needs help with a gambling problem, the following free and confidential services are available in Australia:
-
Gambling Help Online
Free 24/7 support via phone, chat, and email.
Phone: 1800 858 858
Website: www.gamblinghelponline.org.au -
Lifeline Australia
Crisis support and suicide prevention.
Phone: 13 11 14
Website: www.lifeline.org.au -
Beyond Blue
Mental health support and information.
Phone: 1300 22 4636
Website: www.beyondblue.org.au -
MensLine Australia
Support for men experiencing emotional difficulties.
Phone: 1300 78 99 78
Website: mensline.org.au -
Financial Counselling Australia
Free financial counselling for those in financial difficulty.
Phone: 1800 007 007
Website: www.financialcounsellingaustralia.org.au
Tips for Gambling Responsibly
- Only gamble with money you can afford to lose
- Set a budget before you start and stick to it
- Never gamble to recover losses
- Take regular breaks during your gaming sessions
- Do not gamble when you are stressed, upset, or under the influence of alcohol
- Balance gambling with other leisure activities
- Keep track of the time and money you spend gambling
- Treat gambling as entertainment, not as a source of income
Contact Us
If you have any questions about our Responsible Gambling policy or need assistance activating any of the tools described on this page, please do not hesitate to contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 directly on our website
This Responsible Gambling page was last updated in June 2026.